SHIPPING POLICY

Shipping Partner:


DDMALL has established solid partnership with almost shipping companies: DHL, UPS, FEDEX and TNT etc. to provide professional worldwide door-to-door delivery.


Shipping Cost:


Total shipping cost will depend on the shipping method you choose and the number of items you purchase. To find out shipping cost for your order, simply add all items to cart. You will be shown a total shipping cost in your Shopping Cart.


Shipping Time and Destination:


* Orders are fulfilled within 1-3days upon receipt.In general, it may take about 3-7 business days for delivery. We are not responsible for wrong or undeliverable address. Please make sure your shipping address is correct and deliverable.

* Package will be delivered during normal business days. No weekend and holiday delivery available due to our shipping carriers’ delivery limitations.


    Oder Tracking:


    Track your order at the click of a mouse. You will receive a tracking number in your confirmation e-mail once your shipment process.
    Ship to an Address Different from Your Billing Address:
    During our checkout process, please specify where you want your purchase shipped. It can be different from your credit card billing address. You may specify any ship-to address.


    Undelivered Package:


    If the address you provided us is undeliverable, we may contact you to verify your address for reshipment. However, you are responsible for the shipping charges, any duties, taxes and/or customs charges that are incurred on the package for both the original and the re-delivered shipment.

    Sales Tax and Duty:


    Customer is responsible for all applicable import duty and local tax. Please verify with your customs before making purchase.

    Contact us:


    You are welcome to contact us at support@ddmalltech.com for any issues relating to shipping concerns.